Alsa has implemented an organizational culture of legal compliance
across all Areas, which guarantees the effectiveness of controls
associated with the different Areas and strengthens our Criminal
Compliance Model in accordance with Decree-Law No. 109-E/2021, of
December 9 on Creates the National Anti-Corruption Mechanism and
establishes the general corruption prevention regime.
Our Criminal Compliance Management System focuses on the following areas:
Identification of activities constituting a criminal risk.
Establishment of protocols and procedures needed to define and
implement processes to mitigate the occurrence of crime.
Verification and evaluation of the Compliance Model.
Obligation to report any issue, complaint or non-compliance via
the Alsa Integrity Channel.
Raising awareness of the need to comply with applicable
legislation and internal rules and procedures.
The main policies that make up our Compliance Model are as follows:
Code of Ethics
It sets out the principles, values and conduct governing the
organisation that must be complied with by all its members.
Compliance Policy
It describes the objectives and principles underpinning Alsa’s
Criminal Compliance Management System and the roles and
responsibilities involved.
Corruption risk prevention plan and
related offences
At Alsa, we believe in our values (Excellence, Safety, People,
Community, Environment and Customers), which require us to strictly
comply with regulations, especially since our mission is to lead the
modal shift towards collective public transport.
We have been constantly evolving and improving for over one hundred
years, and so we believe that our commitment to ethics and
transparency has been part of this ongoing development.
For all these reasons, in compliance with Law 2/2023 on Whistleblower
Protection, we have opened a safe channel through which our employees
and stakeholders can ask questions, make queries and report any
irregular or illegal behaviour that is contrary to current legislation
or the Alsa Code of Ethics published on this website.
We have three channels for communicating with Alsa regarding these
matters (all channels allow for anonymous communications).
